bdtjt Privacy Policy

This Privacy Policy ("Policy") describes how bdtjt ("bdtjt", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("Player", "User", "you") who access or use the bdtjt website, mobile interface, betting services, casino games, and related services (collectively, the "Services") available at bdtjt.com.

By registering an account, accessing the bdtjt platform, or otherwise using the Services, you confirm that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must stop using the Services and contact us to close your account.

1. Data We Collect

bdtjt collects personal data in the following categories, depending on how you interact with the Services:

1.1 Data You Provide Directly

When you register an account or interact with bdtjt's Services, you provide us with personal data including:

• Identity Data: Full legal name, date of birth, national ID number or passport number.
• Contact Data: Email address, mobile phone number, residential address (including district, city, and division within Bangladesh).
• Account Credentials: Username and encrypted password. We do not store your password in plain text under any circumstances.
• Financial Data: Details of the payment methods you use, including your bKash, Nagad, Rocket, or Upay mobile account number, and Visa or Mastercard details (card number is not stored in full — only the last four digits and expiry date are retained for display purposes).
• Verification Documents: Copies of identity documents submitted during KYC verification, such as your National ID card, passport, or utility bills.
• Communications: Records of your correspondence with our customer support team, including live chat logs, email exchanges, and support ticket submissions.

1.2 Data Collected Automatically

When you access the bdtjt platform, our systems automatically collect certain technical information:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages viewed, games played, bets placed, session duration, click-path data, search queries within the platform, and features accessed.
• Transaction Data: Full records of all deposits, withdrawals, bonus credits, wagers placed, and game outcomes associated with your account.
• Geolocation Data: Approximate location derived from your IP address, used to verify eligibility and comply with regional access requirements. We do not access your device's GPS location.

1.3 Data Received from Third Parties

In certain circumstances, bdtjt may receive personal data about you from third parties, including:

• Identity verification service providers who assist with KYC compliance.
• Payment processors including bKash, Nagad, Rocket, Upay, and banking partners such as BRAC Bank, Dutch-Bangla Bank, City Bank, and Islami Bank, for the purpose of processing transactions.
• Fraud prevention and anti-money laundering screening services.
• Marketing and analytics partners, where you have given consent for your data to be shared with us by those partners.

Data Category	Examples	Collection Method
Identity Data	Name, date of birth, national ID	Provided by player at registration / KYC
Contact Data	Email, phone, address	Provided by player at registration
Financial Data	bKash number, card last 4 digits	Provided by player during deposit/withdrawal
Technical Data	IP address, device type, browser	Collected automatically on platform access
Usage Data	Pages visited, bets placed, session logs	Collected automatically via platform analytics
Verification Documents	NID copy, utility bill	Submitted by player during KYC process

2. How We Use Your Data

bdtjt uses the personal data we collect for the following purposes, each supported by a specific legal basis:

2.1 To Provide and Manage Your Account

We use your Identity Data, Contact Data, and Account Credentials to create and manage your bdtjt player account, authenticate your identity when you log in, process your deposits and withdrawals, and deliver the betting and casino Services you have requested. This use is necessary to fulfil our contractual obligation to you as a registered player.

2.2 To Verify Your Identity and Age

bdtjt is committed to preventing underage gambling and complying with anti-money laundering requirements. We use your Identity Data and Verification Documents to confirm that you meet the 18+ age requirement, verify that you are who you claim to be, and assess the source of funds deposited to your account where required. This processing is a legal obligation we are required to fulfil.

2.3 To Process Transactions

We use your Financial Data and Transaction Data to process deposits, withdrawals, and bonus credits; detect and prevent fraudulent transactions; and maintain accurate financial records. This use is necessary both to fulfil our contract with you and to comply with legal financial record-keeping requirements.

2.4 To Communicate with You

We use your Contact Data to send you transactional communications such as account confirmations, password reset emails, deposit confirmations, withdrawal notifications, and important account security alerts. These communications are not optional as they are necessary for the delivery of the Services.

Where you have given explicit consent, we may also use your Contact Data to send you promotional communications about bdtjt bonuses, new game launches, cricket tournament promotions, seasonal offers (such as BPL, IPL, Eid, and Pohela Boishakh campaigns), and other marketing materials. You may withdraw your marketing consent at any time by updating your account communication preferences or contacting our support team.

2.5 To Ensure Platform Security and Prevent Fraud

We use Technical Data, Usage Data, and Financial Data to monitor for suspicious account activity, detect and prevent fraud, money laundering, and the use of automated betting software, and to enforce our Terms & Conditions. This processing is carried out in our legitimate interest in maintaining a safe and fair platform for all players.

2.6 To Support Responsible Gaming

bdtjt uses your Usage Data and Transaction Data to monitor for signs of problem gambling behaviour, enforce deposit limits and self-exclusion orders you have set, and intervene proactively where patterns suggest a player may be experiencing difficulties. This processing reflects both our legal obligations and our genuine commitment to player welfare.

2.7 For Analytics and Platform Improvement

We use aggregated and anonymised Usage Data to understand how players interact with the bdtjt platform, identify areas for improvement, measure the performance of our games and features, and develop new products and Services. This data is anonymised prior to analysis and cannot be used to identify individual players.

3. Data Sharing & Third Parties

bdtjt does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and always subject to appropriate contractual protections:

3.1 Service Providers

We share personal data with trusted third-party service providers who assist us in delivering the Services. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard and their banking partners), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to bdtjt on our behalf.

3.2 Game Providers

The casino and slot games available on bdtjt are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical data (such as your session token and game activity) necessary to deliver the game experience. They do not receive your full personal profile and are contractually prohibited from using any received data for purposes beyond game delivery.

3.3 Legal and Regulatory Disclosure

bdtjt may disclose your personal data where required to do so by law, court order, or governmental authority. We may also disclose personal data to relevant authorities where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the safety of any person.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of bdtjt's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify affected players via their registered email address prior to any such transfer and will ensure that the receiving entity is bound by privacy commitments no less protective than those in this Policy.

4. Cookies & Tracking Technologies

bdtjt uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your login session, and gather analytics data. A cookie is a small text file placed on your device by a website. We use the following categories of cookies:

4.1 Essential Cookies

These cookies are strictly necessary for the bdtjt platform to function. They enable core features such as user authentication, session management, bet placement, and account security. The platform cannot function without these cookies, and they cannot be disabled.

4.2 Analytics Cookies

These cookies allow bdtjt to understand how players use the platform by collecting information about pages visited, features used, and errors encountered. The data collected is aggregated and anonymised. We use this information to improve the platform's performance and user experience.

4.3 Preference Cookies

These cookies remember your settings and preferences — such as your preferred language, game display settings, and notification preferences — so that you do not need to re-enter them each time you visit the platform.

4.4 Marketing Cookies

Where you have given consent, these cookies allow bdtjt and our marketing partners to deliver relevant promotional content to you, measure the effectiveness of marketing campaigns, and limit the frequency with which you see a particular promotion. You may withdraw consent for marketing cookies at any time through your browser settings.

5. Data Retention

bdtjt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by law. The following retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with financial record-keeping and anti-money laundering obligations.
• Transaction Records: Retained for a minimum of 7 years from the date of each transaction, in accordance with applicable financial regulations.
• KYC Verification Documents: Retained for a minimum of 5 years from the date of submission or account closure, whichever is later.
• Customer Support Records: Retained for 3 years from the date of the last support interaction.
• Marketing Consent Records: Retained for the duration of your marketing consent, plus 3 years following withdrawal of consent to demonstrate compliance.
• Technical and Usage Data: Typically anonymised or deleted within 12 months of collection, except where retention is required for security investigations or legal proceedings.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player.

6. Data Security Measures

bdtjt takes the security of your personal data extremely seriously. We implement a comprehensive range of technical and organisational security measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and bdtjt's servers is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data, including financial data and verification documents, is encrypted in our databases using strong encryption algorithms.
• Access Controls: Access to personal data within bdtjt is strictly limited to authorised personnel on a need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Regular Security Audits: Our platform and infrastructure undergo regular security assessments, penetration testing, and vulnerability scanning by qualified security professionals.
• Staff Training: All bdtjt employees who handle personal data receive regular data protection and information security training.
• Incident Response: bdtjt maintains a documented data breach response procedure. In the event of a breach, we will act swiftly to contain it, investigate the cause, and notify affected players and relevant authorities as required.

While bdtjt takes every reasonable precaution to protect your personal data, no internet-based system is completely immune from security threats. You also have a role to play in keeping your data safe — please ensure you use a strong, unique password for your bdtjt account and never share your login credentials with anyone.

7. Your Privacy Rights

As a bdtjt player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection team at [email protected] with a clear description of your request. We will acknowledge your request within 72 hours and respond in full within 30 days.

7.1 Right of Access

You have the right to request a copy of the personal data bdtjt holds about you, together with information about how it is being used. We will provide this information in a clear, structured format at no charge for the first request in any 12-month period.

7.2 Right to Rectification

If any of the personal data bdtjt holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain personal details directly through your account settings. For changes to your identity or date of birth, a valid supporting document will be required.

7.3 Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and there is no other legal basis for processing, or where you object to the processing and there are no overriding legitimate grounds. Please note that this right is subject to our legal obligations to retain certain data for specified minimum periods, as described in Section 5.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate grounds. While processing is restricted, we may store your data but will not use it for other purposes.

7.5 Right to Data Portability

Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format. You may also request that we transmit this data directly to another service provider where technically feasible.

7.6 Right to Object to Marketing

You have the absolute right to object to the use of your personal data for direct marketing purposes at any time. You can do this by updating your communication preferences in your account settings, clicking the unsubscribe link in any marketing email, or contacting our support team. Once you opt out, we will cease all marketing communications within 5 business days.

8. Policy Updates & Contact

bdtjt reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable legal requirements, or the Services we offer. The most current version of this Policy is always available on the bdtjt website at bdtjt.com/privacy-policy.

Where we make material changes to this Policy — changes that significantly affect how we use your data or the rights available to you — we will notify you via the email address registered on your account at least 14 days before the changes take effect. For minor or clarificatory changes, we will update the "Last updated" date at the top of this Policy without separate notification.

Your continued use of the bdtjt Services after the effective date of any updated Policy constitutes your acceptance of the changes. If you do not agree with any updated Policy, you must stop using the Services and contact us to close your account.

8.1 Contact Our Data Protection Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bdtjt handles your personal data, please contact our Data Protection team using the following details:

• Email: [email protected]
• Response Time: We aim to acknowledge all privacy-related enquiries within 72 hours and provide a full response within 30 days.
• Language: All privacy communications are handled in English.
• Operating Hours: Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).